BNT Travel – Commitment to protecting your personal information. Learn about our policies on collecting, using, and protecting data on our official website.
- General Introduction At BNT Travel, we always respect and are committed to protecting our customers’ privacy. This Privacy Policy explains how we collect, use, share, and protect the personal information you provide when using our services or accessing our website at https://bnttravel.com.vn/en/.
- Purpose of Data Collection We collect personal information for the following purposes: Providing travel products and services that meet customer needs. Improving service quality and user experience. Sending notifications, promotional programs, and relevant travel news. Assisting with complaints, warranties, and after-sales customer care.
- Scope of Collected Information The information that BNT Travel may collect includes: Full name, gender, date of birth. Phone number, email, address. ID/Passport number (when registering for tours). Login information, access IP, and cookies. Feedback or support requests from users.
- Scope of Information Usage Personal information is used only within BNT Travel and its legal affiliates to: Process service requests. Perform payments and issue invoices (Tax Code: 3301596374). Deliver documents, tickets, and contracts. Consult, survey, and improve services. We do not share personal information with third parties unless consented to or required by law.
- Data Retention Period Personal information is stored for as long as necessary to fulfill the purpose of collection or as required by law, for a maximum of 10 years from the customer’s last interaction.
- Information Security BNT Travel applies various technical measures and security procedures, including SSL security certificates, firewalls, data encryption, and strict internal access control to ensure the safety of your data.
- User Rights Customers have the right to: Check, edit, or delete personal information. Request to stop using or providing information. Complain about security breaches (if any). Please contact via email: booking@bntravel.com.vn or hotline: +84984859723 to exercise these rights.
- Cookies and Tracking Technology BNT Travel uses cookies to: Remember login information and personal settings. Analyze access behavior to optimize the interface. Personalize content and advertisements. Users can refuse cookies by adjusting their browser settings.
- Policy Changes This policy may be adjusted to comply with the law and practical situations. The latest update will be published on the website. We encourage you to check regularly.
- Contact Information BNT TRAVEL ONE MEMBER COMPANY LIMITED
- Address: 53 Xuan Dieu, Thuan Hoa Ward, Hue City, Vietnam
- Tax Code: 3301596374
- Hotline/WhatsApp/Viber: +84 984 859 723
- Email: booking@bntravel.com.vn (Booking) / accbnttravel@gmail.com (Accounting)
- Website: https://bnttravel.com.vn/en/
